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Cage Recruitment

Cage Cashier

Job description
A cage cashier is responsible for exchanging cash for casino chips and vice versa. The cashier also changes slot coins in exchange of cash and vice versa. Credit and debit card transactions are also done by the cage cashier. A cage cashier must be able to handle financial transactions for casino patrons with skill and integrity.
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Cage Supervisor

Job description
Responsible for accurate and timely preparation of shift end summarization of shift activities on the cage summary count sheets, including the reconciliation of shift paperwork to shift end inventory counts. Supervises the cashiers and checks incoming and outgoing transactions done by them. Carries out supervisor responsibilities in accordance with company policy.
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Cage Manager

Job description
The Cage Manager has to efficiently manage the operations of the Cage Department in accordance to business preferences while following the relevant rules and regulations laid by the company. The cage manager will also ensure to continue providing professional, prompt and accurate service relating to monetary and financial transactions in a secure environment.
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Slot Recruitment

Slot Attendant

Job description
Helps patrons in key in and key out transactions from slot machines. Pays off jackpots under supervision. Keeps a check on patrons for any suspicious activates. Follows rules and proceures laid by company. Provides 1st hand customer service to all guests playing on slots.
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Slot Supervisor

Job description
Supervises and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Checks all key in and outs made by slot attendants.
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Slot Technician

Job description
Technicians are also responsible for periodic maintenance and equipment testing .Other duties may include keeping a log of repair work and noting problematic machines. Regular servicing of slot and other gaming machines are handled by technicians.
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Casino Guest relations

Guest relations officer/ Executive

Job description
A Guest Relations Officer or GRO is responsible for the handling of the front desk in all its aspects. A guest relations officer is the front liner of the property. Welcoming guest and assisting them in all possible ways. GRO is responsible to look after all guests that visit and by also taking a feedback to improve on our services.
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VIP services coordinators /executives

Job description
S Coordinators support the VIP Services team and gain exposure to VIP Premium Customers from all over the world. Daily responsibilities include booking hotel rooms, limousines, helicopters and entertainment activities. Managing relations with Vip Guests by knowing their interests and liking in day to day activates. Also assisting to have a comfortable visit every time. To hear out grievances of VIP customers and also finding a solution.
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Child Caretakers

Job description
Ensure children are supervised at all times. Provide various experiences and activities for children including songs, games and storytelling. Provide opportunities for sleep and rest time. Build children’s esteem. Establish routines and provide positive guidance. Provide a safe and secure environment for children to feel comfortable. Implement positive discipline when required. Clearly and effectively communicate in a manner that children understand.
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Club Technicians

Slot Technicians

Job description
Persons with technical training and experience working on slot machines and other similar casino gaming related equipment.
Slot Technicians are responsible for installation, periodic maintenance, equipment testing and service calls.
Other duties may include logging of repair work and keeping track of problematic gaming machines.
Requirements:
Diploma in hardware & networking or similar courses from polytechnic or ITI.
Previous hands on experience in repair, maintenance or assembly of electronic equipment preferred.
Previous casino experience proffered.
Physically capable of lifting light equipment and proper use of both hands is required.
Fluent spoken and written English a must.
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Surveillance Technicians

Job description
Persons with technical training and experience working on CCTV equipment. Surveillance technicians are responsible for installation, periodic maintenance of CCTV cameras and similar security equipment.Other duties may include logging of installation and repair work.
Requirements:
Diploma in hardware & networking or similar courses from polytechnic or ITI.
Previous hands on experience with cameras DVRs servers and other security equipment preferred.
Advanced operational knowledge of windows operating systems, computer hardware and networking devices essential.
Physically capable of lifting light equipment, climbing ladders and proper use of both hands is required.
Fluent spoken and written English a must.
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Surveillance

Surveillance Officer

Are known as the eyes of the casino, the duties of the Surveillance Officer shall be:
Observe all activities carried out throughout the casino property with use of CCTV.
Audit employees ensuring they are following company procedures & policies.
• Looking for habitual mistake offenders & suspicious actions.
Monitor guests and customers within the casino for potential trouble.
• Potential cheaters, scammers & thieves.
Ensure games are conducted in a fair manner following company protocols.
Report irregularities & abnormalities in the day-to-day functioning of the gaming floor.
Conducting reviews to observe suspected mistakes & errors.
Communicate with gaming managers regarding reviews & gaming observations.
Preparing information for the Surveillance Supervisor.
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Surveillance Supervisor

Perform the same duties as a Surveillance Officer.
Will be called upon to perform the difficult reviews and confirm reviews of Officers.
Overlook operations in the Surveillance Room on a day-to-day basis.
Compile daily reports for Club Manager.
Prepare weekly reports for Director.
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Assistant Surveillance Manager

Observe, Monitor & Report.
Responsible for the smooth operation of the Surveillance Room.
Confirms all reports made for Club Manager & Director.
Compile work rosters for Officers & Supervisors.
Prepare monthly attendance reports for HR.
Make recommendations to Head/Director for camera placement/relocation.
Oversee training for new staff.
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